Utility Office

The Utility Office houses utility customer service, accounts payable, accounts receivable and the finance department. There you can:
  • Pay your utility account
  • Check your account balance and get answers to account questions
  • Report a leak or a problem with water, sewer or garbage service
  • Get a Garage Sale permit
  • Sign up for automatic payments by credit or debit card or bank draft
  • Request collection service for excess solid waste
  • Utility bill pay kiosks locations below
  • The Main Lobby at City Hall
  • Choctaw Travel Plaza, 4015 Choctaw Rd
  • Pruett's Food, 1231 N. Washington
  • Southeastern Electric, 1514 E HWY 70
EFFECTIVE JULY 2020 WE WILL BE ADDING PENALTIES TO ALL PAST DUE ACCOUNTS THEN A 2ND NOTICE WILL BE MAILED WITH A DISCONNECT DATE. WHEN AN ACCOUNT GOES INTO CUT OFF STATUS A $50 NON PAYMENT FEE WILL BE ADDED TO THE ACCOUNT.

CUSTOMERS MUST MAKE ADEQUATE ARRANGEMENTS PRIOR TO THE CUT OFF DATE TO AVOID THE $50 FEE AND BE SUBJECT TO SUSPENSION OF UTILITY SERVICES
Schedules & Rates


Application for new Services



Online Payment 

click here
  • View your utility account detail such as transaction history, consumption history and account info
  • Manage multiple accounts including utility and general accounts receivable, building permits and municipal court
  • Pay multiple bills in one payment, saving credit card info for future payments