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The original item was published from 9/7/2023 2:03:00 PM to 9/7/2023 2:05:31 PM.

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Press Releases

Posted on: September 7, 2023

[ARCHIVED] Dispatch Tip - Who to call when your power or water service is interrupted

If an interruption in your water or electric service occurs, dispatch is typically *not* the correct place to call for information! Calls of this type prevent our dispatchers from effectively helping others experiencing potentially life-threatening emergencies. This week, we are sharing phone numbers for the right offices to call.

Experiencing a power outage? 

Depending on your electric provider, you need to call Southeastern Electric Cooperative or Oklahoma Gas and Electric (OG&E).

 Southeastern Electric Cooperative

(Outages & Repairs): 924-1315 

www.se-coop.com/contact-information

Outage map: https://maptrac.se-coop.com/omswebmap/OMSWebMap.htm...

 OG&E

(Outages & Repairs): 800-522-6870 

www.oge.com/wps/portal/ord/outages/report-outage/

Outage map on their website! At this link, you can view the map, report an outage and sign up for alerts: http://kubra.io/.../8fe9d356-96bc-41f1-b353-6720eb408936/


Water issues?

You'll need to call the City of Durant Utilities office, Rural Water District #2 or Rural Water District #5.

 City of Durant Utilities: 931-6630

 Rural Water District #2: 924-8517

 RWD #2 Emergency Line: 916-1880

 Rural Water District #5: 924-8235

 RWD #5 Emergency Line: 920-9752

If you are a City of Durant customer experiencing a water-related emergency after hours, please call 924-3737 and a dispatcher will notify the correct department to assist in resolving your issue. 

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